Diamond Auto Body

  • 4.9 of 5 stars
1 reviews

10733 Baltimore Avenue, Beltsville, MD 20705, us

Phone: 

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Hours
 
Specialties
Has ASE certified mechanics
Does body work
Guarantees all work for at least 1 month or 1000 miles
Guarantees all work for at least 12 months or 12000 miles
Road tests vehicles when appropriate
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jun 13, 2019
  • Therockdiva
Phenomenal service from beginning to end!! I've never had such a good experience with any automotive shop, ever. The front desk staff were friendly, quick, and genuinely courteous. They worked with my insurance and the rental car place seamlessly so that everything was just taken care of. Every technician or manager I interacted with was warm and professional, and I never felt talked down to as a woman (which is not always the case with car shops!). The repair work they did was spot on, done within a week, and the manager personally guaranteed I could bring the car back any time in the future if something didn't seem right. So the next week when I did come back in with a question, they were waiting to get my keys and look at it the minute I arrived. I waited in their very comfortable customer area, and then had my vehicle back within 20 minutes. I can't recommend these people highly enough. The shop name is right on, because this place is a gem!

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Geocoding courtesy of USC Spatial Sciences Institute