Tag: dealers

69 Posts

what service does a car really need at 37500 miles
May 01, 2003

Is this long list of services really necessary on a car with only 37k miles?

Dear Car Talk

I have a Honda Civic that just received its -mile service The dealer said that I also needed a transmission flush coolant flush fuel-injector cleaning and my clutch checked and bled Does my car really need all that flushing and...

maintenance dealers

Nov 01, 2002

What's up with the customer satisfaction surveys that dealers are mailing me...pre-filled out?

Dear Car Talk

What's up with dealer customer-satisfaction surveys After I get my car serviced the dealer sends me a four-page already-filled-out survey identical to the one Honda is going to send me -- with excellent checked in every box The dealer tells...

advertising dealers ethics

Oct 01, 2002

What do I do for repairs now that Daewoo has closed up shop in the USA?

Dear Car Talk

I am the not-so-proud owner of a Daewoo Leganza As you probably know Daewoo has recently undergone a series of name changes Daewoo Daewoe Daewho and now Daegone Currently the car has miles on it runs well and is worth...

dealers warranties Daewoo

Aug 01, 2002

What on earth is an "advertising fee"? We just got charged by our Toyota dealer.

Dear Car Talk

After buying a new car a Toyota Tundra I feel ripped off Just when I was feeling good about the deal we agreed to a price just percent above invoice the guy added on an advertising fee just as we...

dealers buying ethics advertising

Mar 01, 2002

Should the dealer who sold me this demo fix my leaky headlight?

Dear Car Talk

About a month ago we bought a new Ford Taurus wagon from a local dealer It was a demonstrator model and had about miles on it The dealer agreed to do some minor repairs that we noticed and he said...

liability dealers headlights

Feb 01, 2002

More findings from the research we did into differences between dealers and independent mechanics.

Dear Car Talk

that some months ago we answered a question about whether a person should take his car to a dealer or to an independent mechanic RAY And in a nutshell we said that complicated or unusual problems are better handled by...

dealers mechanics repairs maintenance

Feb 01, 2002

The results are in! We surveyed dealers and mechanics throughout the country and discovered some interesting things about pricing.

Dear Car Talk

unveiled the results of a survey we did about the cost of car repairs RAY We picked two fairly average cars a ' Honda Civic and a ' Dodge Intrepid and picked four common repairs The repairs we chose are...

dealers mechanics repairs maintenance

Jul 01, 2001

Why are dealerships so reluctant to do warranty repairs?

Dear Car Talk

I've been reading your column for a long time and I've noticed an interesting pattern in the questions I see a lot of dealerships trying to wait out customers on repairs that should be done under warranty I was under...

dealers warranties

May 01, 2001

What do you think about the "certified pre-owned" programs that dealers brag about?

Dear Car Talk

What's the real skinny on this manufacturer's certified pre-owned business that dealers sell I know they talk about inspection points that they rigorously put their cars through What do you guys think of this scheme It seems somewhat safer than...

buying dealers used cars warranties

Mar 01, 2001

A dealer believes that independent mechanics are no longer cheaper than dealerships.

Dear Car Talk

Recently you wrote about whether the guy with the new Ford Focus should go to a dealer or to an independent for his service I think your answer might have been correct or so years ago but I think you...

dealers mechanics